How can I update my personal information or preferences?

    You can update your contact details, payment method, and preferences directly in the app:

    1. Open the MOVE app
    2. In the menu bar, tap «Profile» and then «User profile». On this page, you can:
    • Edit your contact details by tapping the icon 
    • Update your payment method by tapping «Change payment method»
    • Turn notifications on or off

    At the bottom of the page, you’ll also find a link to the web customer portal and a link to the account deletion request form.

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