How do I create a customer account?

    Multi-Factor Authentication (MFA) is required to log in to the MOVE B2B portal.
    You need a mobile device with an authenticator app such as Microsoft Authenticator or Google Authenticator. This app generates one-time codes that must be entered in addition to your password during login.


    Steps to follow:

    1. Click on the following link: https://b2b.move.ch/registration
    2. Fill in the required fields, accept the general terms and conditions, and create your account.
    3. You will receive an email to confirm your email address.
    4. You will then receive a second email to set your password. Click on the link and complete the fields.
    5. You can now log in to the B2B portal.


    Information about using your customer account


    For new customers:
    With your customer account, you can select the services you wish to activate. For more information, please see the following link: Which service should I choose and how do I activate it?

    For existing customers:
    Detailed information about user management and permission assignment is available in the following article: Station groups - Details

    Published