MOVE Mobility SA Knowledge Base  FAQ  Your Switch to JOYA  Account, App & Access I still have MOVE flex credit - will it be kept and visible?

    I still have MOVE flex credit - will it be kept and visible?

    Yes, your credit stays right where it is and will show up in the new app. Right after the switch there might be a brief little display gap - don't worry, it sorts itself out quickly.
    Published: 10/01/2026 8:39 am
    When will my products/terms change, and will I be told beforehand?
    Will the discounts on my MOVE comfort or MOVE flex plan stay the same (both plans lower the price compared to the base rate)?
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