MOVE Mobility SA Knowledge Base  FAQ  Your Switch to JOYA  Account, App & Access When will my products/terms change, and will I be told beforehand?

    When will my products/terms change, and will I be told beforehand?

    For now, nothing changes for you. We can't give you a fixed date just yet. Here's what's certain: you'll hear from us early and more than once by email before anything changes.
    Published: 10/01/2026 8:39 am
    Will I find my usual charging stations unchanged in the JOYA app?
    I still have MOVE flex credit - will it be kept and visible?
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